Ordering

Immediate purchase product

The shipping process for your order starts daily at 12:00 PM (except Friday & Public Holidays)

If you order before 12 PM, you can modify your order before 12 PM on the same day.

If you order after 12 PM, you can modify your order till 12 PM the next day.

For cancellation, you can request to cancel your order via our live chat Instagram &Facebook direct message. before the delivery company arrives to your address.

Coming Soon

Already purchased by our company & will be part of our collection during the week. Available for booking now & will be delivered to you upon arrival, by just placing and order.

For cancellation, you can request to cancel your order via our live chat Instagram &Facebook direct message. before the delivery company arrives to your address.

Pre-ordered Products

You can find many products on our pre-order section, which is updated on daily basis. The delivery time & price will be mentioned next to each product.

In case your desired product is still not on our website, please send us a picture of that product and we will do our best to bring it to you.

Once your order is placed, you can modify or cancel it by sending us a message on the live chat, Instagram & Facebook direct message within two hours, after this your order is automatically confirmed.

You can’t cancel your pre-order once it is automatically confirmed, as this will put youat risk of being placed on our blacklist, hence not being able to place any orders on VenusCult.

In case your full order or one of the items you ordered is not available, you will becontacted by one of our team members.

In case of damaged products

Upon receiving your order from our delivery company and before any payment is done, it is your full responsibility to make sure that your order is 100% correct. In case of any issues related to the product, you have the right to cancel the faulty items or exchange them for another with free delivery.

BEFORE YOU PLACE YOUR ORDER, PLEASE MAKE SURE THAT ALL THEPOSITIONS, SHADES, AND QUANTITIES ARE RIGHT!!!

If you have any questions contact us, via website live chat or Instagram or Facebook direct message

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